Client Service Manager

Job Number: R50012111

Brand: Fox TV Stations

Job Type: Sales, Digital

Location: New York, New York

Job Posting Date: August 7, 2020

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Fox TV Stations

Fox Television Stations is one of the nation’s largest owned-and-operated network broadcast groups, comprising 29 stations in 18 markets and covering over 37% of U.S. television homes. This includes seven duopolies in the top 10 markets: New York, Los Angeles, Chicago, Dallas, San Francisco, Washington, D.C. and Houston; as well as duopolies in Minneapolis, Phoenix, Orlando and Seattle.


We're hiring a Client Service Manager to support digital sales team, serving the 17 FTS markets with unique, high-quality advertising for our digital and social platforms. Reporting to the VP, Digital Sales, this role is an integral part of the growing digital sales team.

Does this sound like you? You’re smart, driven, quick-thinking, resourceful, full of energy and have a deep passion for working in a team environment. You’re able to manage many projects at the same. Provide analysis for ongoing initiatives, provide support for our 17 Digital Sales Managers (DSMs), and keep your cool when things get tough. This flexible powerhouse manager we're looking for is experienced working with a large local media organization focused on the top 30 DMAs.  Position location flexible.

RESPONSIBILITIES: Assist in the rollout of our new OTT/CTV product – FLX with a specific focus on audience forecasting, post-campaign reporting and customer retention. Coordinate with our ad operations team to optimize both local and national client campaigns. Build out a new client service ticketing system to better support our DSMs and sales support. Other duties as deemed necessary and assigned.

REQUIREMENTS: 10+ years’ experience in in a local media environment. Experience working cross-departmentally with indirect control. Proven critical thinking skills. Stellar communications capabilities. BA/BS degree in Liberal Arts, marketing, business or communications desired. Overwhelming attention to detail. Extensive experience working with Google Ad Manager, Facebook Audience Manager, Wide Orbit and other digital sales platforms.


About FTS Digital: FOX Television Stations (FTS) Digital, the digital arm of one of the nation's largest owned & operated TV station groups, is committed to being the digital leader in Live, News and Sports. We invest in the very best people, technology and ideas, and we’re here to drive transformation of traditional media to exciting heights. We’re looking for creative, innovative leaders who are passionate about digital and crave a challenge. We’re all in. Are you? Let’s go!


Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities and disabled veterans.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of a reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  Please send an email to or call (212) 301-5853, or visit our readily accessible office located at 1211 Avenue of the Americas, New York, NY 10036, and a member of our recruiting team will assist you.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.