ServiceNow Director

OVERVIEW OF THE COMPANY

Fox Corporation

Under the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News, FOX Sports, the Fox Network, and the FOX Television Stations. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.

JOB DESCRIPTION

We are looking for a Service Now Director to join our team and develop and executive ServiceNow strategy. You will have the opportunity to lead a team of passionate IT professionals and propel Fox Corporation forward in the ServiceNow space to ensure cutting edge and best practices.

A SNAPSHOT OF YOUR RESPONSIBILITIES

• Direct a team of subject matter experts in the design, development, and implementation of Enterprise Wide solutions
• Develop and execute a year over year ServiceNow strategy which aligns with business objectives and goals
• Collaborate with stakeholders to define and prioritize demand
• Lead and manage a team of ServiceNow analysts, architects and developers through the prioritization, design, development, and implementation of enterprise wide ServiceNow solutions which enable process optimization and automation
• Develop and manage KPIs which demonstrate the effectiveness, efficiency, and compliance of the ServiceNow Team
• Conduct performance reviews, career, performance, and behavior coaching for direct reports

WHAT YOU WILL NEED

• Bachelor's degree in Information Systems, Computer Science, or a related discipline from an accredited college/university
• 5+ years of ServiceNow experience
• 10+ years of relevant work experience with a minimum of 5+ years managing a team within an IT Operations environment
• Previous experience implementing ServiceNow and managing a team in the design, development and implementation of Enterprise Wide solutions.
• Experience with engaging stakeholders to capture and prioritize business needs
• Possession of excellent oral and written communications
• Possession of excellent teamwork and interpersonal skills
• Ability to work well under pressure with tight deadlines
• Working knowledge of internal control frameworks or knowledge of IT controls
• Strong working knowledge of the ServiceNow ITSM platform
• Understanding of various Software Development Lifecycle Methodologies
• Knowledge of enterprise IT Strategy, ITIL, IT Best Practice and Change Delivery

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.